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Terms & Conditions

Terms of service

This website is operated by “Global Sustain S.A.” (hereinafter referred to as “Global Sustain” or “the Company”). Throughout the website, the terms “we”, “us” and “our” refer to the Company. The Company offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our website, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms of Use”, “Terms”). These Terms apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing, browsing through, or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms are considered an offer, acceptance is expressly limited to these Terms only.

Any new features or tools which are added to the current website shall also be subject to the Terms of Service. We may make changes to these Terms from time to time. We may do this for a variety of reasons including to reflect changes in or requirements of the law, new features, or changes in business practices. The most recent version of these Terms will be posted on the relevant section of the website, and you should regularly check for the most recent version. The most recent version is the version that applies. If the changes include material changes that affect your rights or obligations, we will notify you in advance of the changes by reasonable means, which could include notification through the website. If you continue to use the Services after the changes become effective, then you agree to the revised Terms.

1. Website Terms
By agreeing to these Terms, you represent that you are at least of the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to you to use this website. You also represent that you have the capacity to perform legal acts in your country, state or province of residence. You may not use our website for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of the Services provided to you by the Company.

2.General Conditions
We reserve the right to refuse service to anyone for any reason at any time, particularly if it does not comply with the present Terms of Service. You understand that your content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Browsing and Registration Provisions
Browsing our Website is free of charge. To participate in the Sustainability Forum you shall register by purchasing the relevant ticket. Early bird, as well as other discounts may apply at times. Browsing the Website and/or participating in the forum does not give the user/participant any right of possession or ownership of any presentation, program, image, software, application or equipment made available by Global Sustain in any form. Global Sustain reserves the right to define and amend the pricing for registration. To cancel a registration, one must contact Global Sustain no later than 5 working days before the Forum. After that period of time, Global Sustain shall not be liable to refund the participant for its canceled registration.

4.Revision of Service
We always seek to improve the Service we have developed to provide you with full functionality. This means that We may add new elements or improvements at times or erase others. If these changes do not significantly impact Your rights or obligations towards Global Sustain, We may not inform You. If the changes include material changes that affect your rights or obligations, we will notify you in advance of the changes by reasonable means, which could include notification through the Website or via email. Moreover, it may be necessary for Us to stop Our Service permanently or temporarily. We will promptly inform You in this case, unless extreme circumstances, such as security reasons, prohibit Us from doing so.

5. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this website is at your own risk.

6.Rights the Company grants you under Conditions
The Company grants you a personal, worldwide, royalty-free, non-assignable, nonexclusive, revocable, and non-sublicensable license to access and use the Services. This license is for the sole purpose of letting you use and enjoy the Services’ benefits as intended by the Company and permitted by these Terms. Therefore, you agree not to:

  • use the Services or any content contained in the Services for any commercial purposes without our written consent.
  • copy, modify, transmit, create any derivative works from, make use of, or reproduce in any way any copyrighted material, images, trademarks, trade names, service marks, or other intellectual property, content or proprietary information accessible through the Services without our prior written consent.
  • express or imply that any statements you make are endorsed by the Company.
  • use the Services in any way that could interfere with, disrupt or negatively affect the Services or the servers or networks connected to the Services.
  • upload viruses or other malicious code or otherwise compromise the security of the Services.
  • “frame” or “mirror” any part of the Services without the Company’s prior written authorization.
  • use meta tags or code or other devices containing any reference to the Company or the Services (or any trademark, trade name, service mark, logo or slogan of the Company) to direct any person to any other website for any purpose.
  • modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Services, or cause others to do so.
  • probe, scan or test the vulnerability of our Services or any system or network.
  • encourage or promote any activity that violates these Terms.

We may investigate and take any available legal action in response to illegal and/ or unauthorized uses of the Services, including termination of the provision of Services to you.

7. User Comments, Feedback and other Submissions
If, at our request or upon your initiative, you send certain submissions (for example enquiries, or express interest in registering), or you send us creative ideas, suggestions, proposals, press releases, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion as unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or that it violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. The Company may use all communication means (as email etc.) in order to get feedback for its Services.

8. Errors, Inaccuracies and Omissions
Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to descriptions, books, authors, years, locations etc. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

9. Hyperlinks
The Website may contain hyperlinks to third party websites, that are solely responsible for the content they display and the respective accountability for the security of the websites, the lawfulness and the credibility of the content. Products, services and content displayed in third party websites, which may be displayed through the Website, are the intellectual property of the said third parties, which bear the responsibility to not infringe other parties’ rights. Global Sustain is neither responsible nor liable for such third parties’ terms or actions. Global Sustain may not -and is not obliged to- monitor the security of the websites and services provided by third parties, for which a hyperlink is included in the Website. The Users must directly communicate with the third parties for any queries or any other topics related to the websites and comply with the third party terms. Global Sustain may always revoke any hyperlink from the Website.

10 . Copyright and Trademark Notices
The graphic logo and all other product or service names or slogans displayed on this Website are registered and are legal trademarks of Global Sustain and/or of its suppliers or licensors, associates, members of the Global Sustain network and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Global Sustain or the applicable trademark holder. In addition, the design of this Website, including all page headers, custom graphics, button icons and scripts, constitute intellectual property of Global Sustain and may not be copied, imitated, or used, in whole or in part, without Our prior written permission. All the above are protected by Greek and EU intellectual property laws. The User accepts that the whole content of the Website constitutes intellectual property of Global Sustain or third parties (used under specific license) and any unauthorized use of it may lead to fines and other penalties. All other trademarks, registered trademarks, product names and company names or logos mentioned in this Website are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Global Sustain. Global Sustain, always in accordance with the principle of good faith and with the relevant transactional ethics, makes every effort to ensure that the content and information that appears each time on the Website are as accurate as possible, but does not bear any responsibility for their credibility. If you are aware of an infringement of either your brand or our brand, please let us know by e-mailing us at

11. Personal data protection
Personal data processing of the Website Users’ is conducted according to the Website’s Privacy Notice and Cookies Policy which are available in the Website, as well as the provisions of the applicable Greek and EU legislation.

12.Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, national, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied. In no case shall the Company, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Indemnification
You agree to indemnify, defend and hold harmless the Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Termination
These Terms of Service are effective unless and until terminated by us. You may stop using our website at any time if you no longer agree to these Terms.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice.

17. Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this website or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

18. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with Greek law and the courts of Athens shall be the competent courts to resolve any dispute arising from these Terms.

19.Changes to the terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

20. Contact information
Questions about the Terms of Service should be sent to us at

Last updated: 04/06/2023

world sustainability



The purpose of this Personal Data Policy is to provide information on the collection, registration, storage, use, modification, processing and (hereinafter referred to as “use”) of personal data of individuals of the Global Sustain Group. This privacy policy applies only to the websites and databases owned and operated by Global Sustain and does not apply to information collected through any other website or to practices of other companies that Global Sustain does not control. Websites may include links to other sites that are not controlled by Global Sustain but by third parties (individuals or legal entities). Under no circumstances Global Sustain is responsible for the terms and conditions regarding the protection of visitors’/users’ personal data adopted and applied by these operators.


The General Data Protection Regulation (CIS – (EU) 2016/679) includes a single, streamlined and more stringent compliance framework for the protection of personal data in the European Union, based mainly on the principle of accountability, but also on individual authorities. The purpose of the European Regulation is to lay down the conditions for the processing of personal data to protect the rights and freedoms of individuals, in particular the right to the protection of personal data.


The Global Sustain Group of companies was established in 2006, with legal entities today in the United Kingdom (Global Sustain Ltd), Germany (Global Sustain GmbH) and Greece (Global Sustain SA). It also maintains affiliates in Brussels, Zurich, Nicosia and New York. The company offers innovative services on issues related to sustainability, corporate responsibility, green economy, responsible investment, business ethics, excellence, transparency, human rights and accountability. Its members include corporations, non-governmental and non-profit organizations, municipalities and local authorities, academic institutions, media, trade unions and other public and private entities.


The terms and conditions of use of the Global Sustain websites are posted on the website at the address


Regarding the fulfillment of the obligations arising from the Global Sustain contracts with its customers, Global Sustain may receive information related to certain employees who work or cooperate with the Companies (including but not limited to information of staff of the Company, customers and associates) who may be linked to personal data. On these personal data, the following apply: a) each Company -client of Global Sustain is the controller and Global Sustain is the processor, b) Global Sustain, as the processor, will comply with the obligations under the relevant legislation concerning the protection of personal data and commits not to take any action that will constitute breach of privacy legislation from each company’s part and c) Global Sustain guarantees that the Contractors, its employees and / or agents that have access to personal data for fulfilling contractual obligations will receive the Personal Data and treat them according to the law on personal data protection. If Global Sustain provides the respective Company with personal data, it warrants that it has the right to provide them regarding the provision of services and that the personal data are processed in accordance with the applicable law. The Company may process personal data in accordance with the applicable laws of the various jurisdictions in which the Company operates.


All staff (employees) of the Global Sustain Group have signed and are bound by principles and provisions of the internal Code of Conduct, which includes, among other things, provisions on the use of personal data. An abstract from the Code is given below in relation to these terms. «…When handling financial and personal information about customers or others with whom Global Sustain has dealings, observe the following principles:i. Collect, use, and retain only the personal information necessary for Global Sustain business. Whenever possible, obtain any relevant information directly from the person concerned. Use only reputable and reliable sources to supplement this information. ii. Retain information only for as long as necessary or as required by law. Protect the physical security of this information. iii. Limit internal access to personal information to those who are seeking that information for a legitimate business reason. Use  personal information only for the purposes for which it was originally obtained. Obtain the consent of the person concerned before externally disclosing any personal information, unless legal process or contractual obligation provides otherwise. iv. Comply with relevant confidentiality and / or non-disclosure agreements…»


Employees of the Global Sustain Group are briefed and trained, when required, for GDPR provision and for the collection and use of personal data, through seminars, webinars as well as workshops. The Company itself organizes and supports, through its specialized partners,informative events for the GDPR and for personal data and maintains a file for its employees’ education and update.


 All staff (employees) of the Global Sustain Group are bound by principles and provisions of Internal and External Electronic Communication / Mail Policy with customers and stakeholders, where part of this communication may contain personal data. The following is a section of this Policy regarding these terms. «…All emails sent from or received at server email accounts are considered Global Sustain property and asset and contain valuable information that maybe confidential and subject to disclosure under law. Therefore, it is expected that all employees and associates treat, store, and keep records of their server email accounts according to corporate policy. Whenever requested, all server email account users must be able to retrieve emails and relevant information (i.e. attachments) within reasonable course and time (no later than 24 hours) and provide them to persons or entities that have a right to know (i.e. Global Sustain management, clients, partners, legal representatives, etc.). Global Sustain shall provide sufficient means and infrastructure of keeping record and back up of emails for this purpose (i.e. personal computers, filling systems and storage, cloud-based applications, etc.) …»


The Company has developed the website to provide communication, networking and marketing services to individuals, companies, organizations or agencies. For this purpose, the Company has developed three (3) online directories: Sustainability, Non-Governmental Organizations (NGOs) and Social Organizations, available on the Company’s Web site (  The Client assigns to the Company and the latter accepts a) the provision of services for the communications of the Client’s activity on the website maintained by the Company on the Internet; and b) the recording of the Customer’s data and activities in the electronic directories developed by the Company, information to be provided by the Customer. Global Sustain collects, stores and processes personal data of customers, employees, suppliers, other partners required to fulfill contractual agreements. Global Sustain, as part of its customer service promotion services on its website and based on its contractual obligations, uses name, position, professional contact information, education (when available). 

Also, photos of individuals are used in: Websites (,,, special editions of the Company, (e.g. Yearbook) under relevant contracts, Social Media, Forms (Global Sustain Annual Group Report and Promotional Material) presentations and annual customer reviews. The Customer grants the Company all the material that wishes to display in textual form (articles, press releases, corporate announcements, presentations, annual reports, executives’ interviews and speeches, etc.) or static/dynamic images (logo, photographic material) and / or multimedia files (video, recordings) able to renew this during the contract. 

Global Sustain may require the Customer to send this material as an electronic file, setting limits on its size. Under a contractual obligation, Global Sustain proceeds to registration and communicates the Customer activities through the creation and management of a Customer’s microsite on  the website   containing the following: Corporate Logo, Name, Address (Display and Google Map), Phone, Fax, Email / URL, Address / Department Manager, Corporate Profile, Social Profile, Other Desired Profile, Picture Archive and Video. The Company also maintains the following data which may contain personal data: 

(a) the Global Sustain Human Resources Department, a detailed file for each employee in the framework of labor law provisions and an annual employee performance assessment. (b) Database with e-mail addresses for the newsletter sent by the Company to any interested party. It is noted that all recipients have provided a written consent for receiving the newsletter maintained in a separate file / database. The personal data collected include: email address, name, surname, organization, job title, country.


Global Sustain ensures that any personal data is collected for a specific and legitimate purpose, as well as to serve the company’s business purposes based on contractual obligations. Only necessary and accurate information is collected and updated if possible. The information is maintained for as long as it is required and processed in such a way as to ensure its safety. Any individual or legal entity has the option to opt in / opt out and revoke its consent at any time. Regarding the personal data transmitted, when a job seekers’ CV is concerned, the minimum necessary processing of personal data takes place as long as it is necessary for the assessment of the CV and only if it corresponds to the specific job opening. 

Once the position is filled, the CV data will be stored by Global Sustain for future use / evaluation purposes in case of future jobs in Global Sustain. Unless consent has been received, CV data, after a relevant job opening is filled, is deleted unless Global Sustain is legally entitled or required to maintain it. Global Sustain has adopted and maintains measures to avoid and prevent personal data breach. All personal data is kept in a database maintained by the Company in cloud-based services that ensure the highest level of security at a global level. Global Sustain may retain personal data necessary for its activity and the achievement of its purposes and for historical records in electronic media. From time to time, Global Sustain may delete these data, and any individual may request the deletion of these data for a specific reason at any given time.


As part of the clients/members’ networking, Global Sustain usually sends the participants’ lists of events (such as the Brunch, Sustainability Forum, Stakeholder Panels) that it organizes with its customer network. These lists include the name, job title, the company that the participant is employed, email and business phone number. Again, there is consensus on the processing and dissemination of this data, as this is covered by relevant Global Sustain contractual obligations to its customers. The Company never transfers (commercial or not) personal data without consent.


All those who have a legitimate interest in the activities of Global Sustain have the right to: (a) know whether personal data concerning them are or have been processed by Global Sustain and (b) at any time raise objections to the processing of the data concerning them, expressly including the possibility of requesting the deletion of personal data. For any rights of access and objection to the processing of personal data, anyone may contact, or write to Global Sustain at: 

United Kingdom Address: 10 John Street, London WC1N 2EB, Germany Address: FriedrichStr. 191, 10117 Berlin, Greece Addrees: 35 Antiopis, 17343 Agios Dimitrios, Athens, Attica.


A key provision in the European Regulation is the definition of a Data Protection Officer (DPO), if and when required. This obligation applies to organisations whose main activity is the systematic monitoring of individuals on a large scale, or the processing of specific categories of personal data (which the former regime referred to as sensitive personal data) on a large scale. The role of the Data Protection Officer is primarily advisory and supportive. Taking into account the risk associated with the processing operations, the nature, scope, context and purposes of the processing, the protection officer must inform and advise the controller or the data processor and the employees for the undertaking on the new data protection legislation, as well as monitor compliance with the Regulation in order to minimize the risk of breach, resulting in high fines. The appointment of a DPO is a tool for Global Sustain since, having the role of mediator in addition, it can also assist in the accountability and communication with the Supervisory Competent Authority and consult with it when required. Global Sustain has entrusted the compliance and supervision of data protection policy, along with DPO duties to its Financial Department.

Global Sustain means Global Sustain Ltd. (registered in England and Wales with registered address at 10 John Street, London WC1N 2EB), Global Sustain GmbH (registered in Germany with registered address at FriedrichStr. 191, 10117 Berlin) and Global Sustain SA (registered in Greece with registered address at 35, Antiopis Street, 17343, Ag. Dimitrios, Athens).

Global Sustain is a registered trademark TM.

 All Rights Reserved, 2020.